Presented by Dr. Borislava Manojlovic

Introducing our first multisession practice group!

The Interpersonal Conflict Resolution Practice Group aims to equip participants with practical skills for resolving conflicts in everyday life and interpersonal relationships. Each session will introduce different conflict resolution topics, followed by hands-on exercises, simulations, and skill-building activities. By the end of the program, participants will have developed a personalized toolkit for managing conflicts more effectively in their everyday lives.

Registrants are expected to attend all five sessions. The registration price is inclusive of all sessions.

These practice group sessions are interactive and a safe space for questions and honest feedback; registration will be capped at 25 participants and sessions will not be recorded.

The Details

Frequency: Five monthly sessions

Dates: December 8, 2025 | January 12, 2026 | February 24, 2026 | March 9, 2026 | April 13, 2026

Time: 6:00 - 7:30pm (Eastern Time)

Price: Free for ACR-GNY members | $100 for Non-ACR-GNY members | $50 for Students - Non-ACR-GNY members

Limited reduced rate scholarships available; email admin@acrgny.org to request.

Format: Virtual (Zoom)

Structure:

Introduction to the Topic: Brief overview of the month's conflict resolution theme (e.g., active listening, negotiation, managing emotions, nonviolent communication, etc.).

Skill-building Exercises: Interactive exercises where participants practice specific skills related to the topic.

Simulations: Role-playing scenarios where participants engage in conflict situations and apply learned skills.

Group Reflection and Discussion: Share experiences, challenges, and insights from the exercises and simulations.

Takeaways and Homework: Actionable tips for resolving conflicts in real-life situations and practice assignments to apply throughout the month.

Goals:

• Develop a deeper understanding of conflict dynamics in personal relationships.
• Cultivate communication skills that help manage and resolve conflicts.
• Practice applying techniques for handling conflicts constructively and with empathy.
• Build confidence in addressing and resolving interpersonal issues.

Expected Outcomes:

• Enhanced communication and conflict management abilities.
• Increased self-awareness in conflict situations.
• Stronger relationships through improved problem-solving and emotional regulation.

Dr. Borislava Manojlovic

Dr. Borislava Manojlovic is Senior Research Fellow and Professor at the Carter School for Peace and Conflict Resolution, George Mason University. She is an expert in peacebuilding, intercultural negotiation, transitional justice, and peace education. Before joining academia, she worked for over seven years on minority and reconciliation issues with the United Nations and the Organization for Security and Cooperation in Europe in Croatia and Kosovo. She received her master’s degree from Brandeis University and her doctorate from George Mason University. Borislava is a recipient of the Fulbright U.S. Scholar Award to Serbia for 2023/24.

ACR-GNY & CUNY Dispute Resolution Center at John Jay College present

AI + ADR: Drafting, Defense, and Dialogue

Join us for a virtual breakfast meeting where legal professionals and self-represented parties worldwide will explore the growing role of generative AI in alternative dispute resolution.

This panel features AAA executives Adam Shoneck and Greg Kochansky, who will share insights on how the American Arbitration Association uses AI, the AI-powered tools they've developed for parties, how parties and arbitrators are currently using AI in AAA cases, and the implications for access to justice. Neutral practitioner Delton R. Henderson, Esq., will offer additional perspective on AI's impact on ADR practice.

The program will also include a live demonstration of drafting arbitration demands and replies using generative AI, along with a discussion of critical ethical considerations. Participants will come away with practical advice, references to available tools, and actionable strategies for safely integrating AI into their dispute resolution work.

Disclaimer: This program is offered for educational purposes only. Nothing presented shall be construed as legal advice or as creating an attorney-client relationship.

DELTON HENDERSON | GREG KOCHANSKY | ADAM SHONECK

Delton Henderson is an attorney, arbitrator, mediator, and educator with more than two decades of experience in law and dispute resolution. He serves on the national rosters of the American Arbitration Association and has held appointments with FINRA and several court-connected programs in California and New York. Delton’s practice spans business law, contract negotiation, and intellectual property, and he is known for his thoughtful analysis, procedural rigor, and use of technology to expand access to justice. His background includes roles in corporate finance at PricewaterhouseCoopers and as General Counsel for the American Society of Music Arrangers and Composers. He has also taught at New York University and the Art Institute of California.

Greg Kochansky is Vice President, Thought Leadership at the American Arbitration Association. Much of his work focuses on AI governance and building AI tools. He also publishes a weekly newsletter on the latest developments in AI that are relevant to alternative dispute resolution. Previously, he ran the AAA's Publications Department. Greg is a graduate of Princeton University and Harvard Law School. He is a former commercial litigator and spent nearly a decade as an arbitral secretary.

Adam Shoneck is a Vice President with the American Arbitration Association-International Centre for Dispute Resolution. He has been with the AAA since 2010 and currently serves in an outreach capacity. He is located at the AAA’s Rhode Island Case Management Center and enjoys learning, speaking, and writing about consumer- and mass-dispute resolution. In his previous role with the AAA, Adam oversaw operations for the AAA’s Self-Represented Administration Team and Consumer Team, including consumer mass arbitrations. Before the AAA, Adam graduated from Pennsylvania State University, Dickinson School of Law.

IMPORTANT NOTE: The Roundtable Breakfasts are online meetings via Zoom. The link will change each month and will be distributed to all registrants the day before and the morning of the event. All listed times for ACR-GNY events are for Eastern Time. 8:00 am – 8:30 am | Join call to network with attendees 8:30 am – 10:00 am | Presentation and Discussion About the Roundtable Breakfasts The Roundtable Breakfasts are organized by ACR-GNY and the CUNY Dispute Resolution Center at John Jay College. They take place the first Thursday of the month and are ongoing since 2001. Views expressed in connection with any Roundtable event publicity or at sessions are those of the speakers and participants and not of the CUNY DRC or ACR-GNY. This program is supported by ACR-GNY's 365 Sponsor: